At REP’S FIT, we are committed to providing the best health and fitness services. However, we understand that circumstances may arise where you may need a refund. Below are the terms and conditions regarding our refund policy:
1. Personal Training and Group Sessions
- Cancellation: If you cancel a personal training or group session at least 24 hours before the scheduled time, you are eligible for a full refund or the option to reschedule.
- Late Cancellation: Cancellations made less than 24 hours before the session will not be eligible.
- No-Show: If you do not show up for a session without prior notice, no refund will be initiated.
2. Membership Plans
- Cooling-Off Period: You have the right to cancel your membership within 14 days of purchase for a full To exercise this right, you must notify us in writing.
- Pro-Rata Refunds: After the cooling-off period, if you wish to cancel your membership, a pro-rata refund will be issued based on the time remaining in your membership.
- Non-Refundable Fees: Any administrative fees paid at the time of membership sign-up are non-refundable.
3. Trainer Signup
- Subscription Plans: If you sign up as a trainer and wish to cancel your subscription within 7 days, you are eligible for a full After 7 days, no refunds will be provided.
- Service Termination: If REP’S FIT terminates your service due to a breach of our Terms and Conditions, no refund will be initiated.
4. Special Circumstances
- Medical Emergencies: If you are unable to continue with our services due to a medical emergency, please provide official documentation. In such cases, refunds will be considered on a case-by-case.
- Other Circumstances: For any other refund requests outside the scope of this policy, please contact us directly to discuss your Query.
5. How to Request a Refund
- Contact Us: Email us at [Your Email] or call us at [Your Phone Number] to initiate a refund.
- Processing Time: Once approved, refunds will be processed within 7-10 business days and credited back to your original method of Payment.
